FAQ

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Payment

Can I pay an outstanding balance with online banking?

No. Please refer to Swan Group staff for payment instructions.

Do you operate finance schemes?

No, we do not operate finance schemes.

Home Improvement

Do you sell conservatories?

Yes, we design, craft, and install elegant conservatories. Call us to find out more.

Do you do cat-flaps?

Yes.

Service

Do you provide a complete service?

Yes, we quote, survey, supply, and fit.

Do you supply and install locally or nationally?

We supply and install nationally.

What size contracts are you able to manage?

Current max contract value has been £10million.

Technical

What security standards do your products meet?

All Composite Doors, Fire Doors, and Windows meet Secured By Design, and PAS23/PAS24 and BS 7412 where applicable.

What guarantees do you provide with your products?

We provide 10 year guarantees on Composite Doors, Fire Doors, and Windows.

Do your products meet with all necessary accreditations for window and door manufacture?

Yes. Our products meet all necessary accreditations.

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